7 Post-Purchase Actions You Need to Take to Build Customer Loyalty – Sellbrite
Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent cha…
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Originally seen on my post from Connexion Solutions – http://www.facebook.com/pages/p/795640693883516